Your dedicated relationship manager is familiar with you, the property, and the owner. Any reported issues are promptly addressed by our qualified and reliable partners. Our customer service team ensures that all your requests and reports are efficiently managed through our system. We handle the record-keeping for your rental payments and utility bills. You can entrust us with all property-related matters, as we specialize in this area. When your lease expires and you're considering a new location or property, we’ll provide expert assistance throughout the process.

Our rental agreements typically last for 12, 18, or 24 months.

Yes, for all properties we manage, tenants have the right to register a temporary address, depending on their preference. You can register the rental property as your permanent address, provided the lease agreement is valid and the landlord agrees to you using the property as your registered address. However, it is important to clarify this matter with the landlord in advance, as some landlords may not allow the rental property to be registered as a permanent address. The address registration must be done at the local municipality, and all required documents (e.g., lease agreement, ID card) must be submitted.

If a parking space is available for the property, it will be clearly indicated along with the rental price in the property listing. However, if the apartment you're interested in doesn't show a parking option, we encourage you to contact us. In many cases, we can offer alternative solutions. Our goal is to ensure we find the best option for you.

You cannot terminate the contract within the first 10 months; after that, our notice period is 60 days.

In the majority of cases, property owners impose restrictions on both activities within the premises. Exceptions may only be made with the owner's explicit consent and under terms outlined in the lease agreement.

The landlord is responsible for maintaining and repairing the structural elements of the property (e.g., walls, roof) and the essential systems (e.g., water, gas, electricity, and heating). Additionally, the repair and maintenance of major appliances (e.g., refrigerator, stove) fall under the landlord's responsibility. Tenants are accountable for minor repairs and maintenance (e.g., replacing light bulbs, fixing minor blockages) as well as repairs caused by damage (e.g., broken windows, damaged walls). Furthermore, tenants are liable for repair costs resulting from improper use (e.g., failure to descale appliances or maintain ventilation).

Our goal is to establish long-term relationships with our tenants while responsibly managing the valuable assets of property owners. We believe it is important to understand your personal situation, occupation, and, most importantly, your financial capability. Why do we approach it this way? It is in everyone's best interest to ensure that the payment of rent and utility bills does not place an undue burden on you. To assess this, we request your bank statements from the past three months prior to finalizing the lease agreement.

We cannot waive this requirement. The security deposit and the notarized eviction statement are fundamental guarantees for the landlord that the property will be returned in good condition and on time, without any outstanding payment arrears.

Our goal is to ensure your satisfaction, which is why we provide a thoroughly cleaned apartment with freshly painted walls upon move-in. We would greatly appreciate receiving the property in the same condition when you vacate. As per our agreement, a deep cleaning and touch-up painting will be carried out at the tenant's expense upon move-out. However, should we deem these services unnecessary at the time of inspection, we, as the owner's representative, may choose to waive these costs.